Content Management and Digital Experience Platform leader CoreMedia has acquired customer journey, engagement, and personalization tool BySide and marketing automation and chatbot technology provider Smarkio. With these two acquisitions, CoreMedia will be able to create and optimize digital experiences and expand its competencies in automation and Artificial Intelligence.

“These acquisitions mark a significant step in our mission to elevate experience and drive impact. BySide’s and Smarkio’s innovative capabilities perfectly align with our vision, enabling us to offer a comprehensive solution that empowers brands to deliver exceptional experiences and achieve unprecedented conversion rates,” said CoreMedia co-founder and CEO Sören Stamer.

Elsewhere, Yext announces its Summer ’23 release, Contentful partners with SAP Commerce Cloud, and Hygraph unveils its new website.

Featured Stories

• Yext Delivers Summer ‘23 Release with New DXP Innovations: "With Yext, any organization can leverage leading AI technologies to deliver groundbreaking experiences all from a single digital experience platform."

• Contentful Delivers Composable Content Capabilities to SAP Commerce Cloud: “This is a natural next step in Contentful’s partnership with SAP, and we look forward to empowering customers to create lightning-fast commerce experiences on any channel to help increase sales and maximize their investment in SAP Commerce Cloud.”

• Riskified Partners with commercetools to Deliver Chargeback Guarantee at Scale: “In integrating Riskified’s cutting-edge risk management solution, we underscore this commitment, helping merchants to cut costs associated with fraud while improving the overall customer experience.”

• 6 Ways Generative AI Is Changing Content Management: “AI has emerged as a fundamental pillar of content management systems technology, heralding an era of optimized digital interactions and experiences.”

Composable software RFPs from DXP360

• [New][RFP Value: $12,785,000] UK Procurement Company Seeks Web App Development: “[We are] looking for a Provider to be appointed onto a Contract for the provision of Digital Web Application Development and Support for [our] main website(s) and wider digital activities.”

• [New][RFP Value: Undisclosed] Environmental Organization Seeks Drupal Agency: A German organization is seeking “corporate design and programming of a Drupal-based website.”

Stories that caught our eye

1. commercetools & Master B2B Research: As it turns out 65% of B2B businesses are unsatisfied with their eCommerce technology.

2. Kontent.ai Partner of the Month: Konabos wins it for August 2023.

3. CHRONEXT Builds Mobile Commerce Experiences with Storyblok: A great use case for a headless CMS.

4. Whither Sitecore Now?: Tony Byrne of Real Story Group assesses what Sitecore is about in 2023 and what customers should do.

5. Hygraph’s New Look: It’s a new website for the headless CMS vendor.

The word on the street…

1. [LinkedIn]: Trouble afoot for Salesforce?: It seems there are some problems with its CDP.

2. [LinkedIn]: The benefits of headless commerce: Paul Phan makes the case with this example.

3. [LinkedIn]: The downfall of MACH?: Some interesting points raised by John Williams about the uphill battle of implementing MACH solutions.